Centrinex has an associate living in Costa Rica full-time to oversee the call center’s processes. The Central American call center is operated and run just like the one in the Midwest. The differences between our Costa Rican and Kansas call centers are barely noticeable. With small time commitments and favorable pricing, why not? If you currently have your own call center operation, what better way to supplement and back-up your organization than with CSRs in a different part of the world? It’s a pretty safe bet there won’t be snowstorms in San Jose any time soon.
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